POLICIES & FAQs

Refunds

All sales are final.

Commissions

I am currently accepting commissions for 2026 with a typical lead time of 3-4 weeks.

A 50% deposit is required to begin. Deposits are non-refundable. Once the color palette and overall direction have been agreed upon, I will begin the commission. Clients will have the opportunity to provide feedback and are permitted one round of revisions.

To begin, I will need:

• Desired artwork size (I am happy to advise if you are unsure).

• Images of paint swatches, fabric swatches, or colors you would like incorporated into the piece.

If you are interested in a commission, please send a message through the contact form and I will be in touch with next steps.

Do you offer a trade program for interior designers?

Yes! I work with interior designers and design professionals through my trade program. Please get in touch through the contact form to learn more about trade pricing.

Shipping

Shipping costs are calculated at checkout based on artwork dimensions. Each piece is carefully packaged to ensure safe arrival.

• Small works (up to 12”) & Medium works (12”-30”):
  Shipped via standard carriers with tracking and insurance included.

• Large-Scale works (30”+):
  To ensure the highest level of care, larger pieces require custom crating and specialized freight handling.
  
  A flat shipping rate of $495 is applied at checkout as a base contribution towards these logistics. Final shipping costs are calculated after purchase based on destination and preferred delivery method. I will coordinate logistics directly with you, and there will never be unexpected fees to ensure a seamless delivery experience.
  
  All shipping estimates are for domestic shipping only.

International Shipping

I am happy to ship artwork internationally. Shipping rates vary based on size, destination, and delivery method, and I provide custom quotes upon request. If you are outside the U.S. and interested in a piece, please reach out.

Shipping Timeline

Due to the various mediums used in my work, drying times can vary. Some pieces may require 2-3 weeks before shipping depending on drying time.

Can I view work in person?

Yes! I am represented by Bee Street Gallery with locations in Dallas and Ft. Worth, Texas.

You may also visit my home studio in Dallas upon request. 

How can I find out about new available works?

Follow @CaitlinPetersDesign on Instagram and sign up for the newsletter below to stay updated on new available works.