POLICIES & FAQs

Refunds

All sales are final.

Commissions

I am currently taking commissions for 2026 with a typical lead-time of 3-4 weeks.

A 50% deposit is due to begin. Deposits are non-refundable. I will begin the commission once the color palette/vibe has been agreed upon. The client will have the opportunity to give feedback and is permitted 1 round of revisions.

Needed to begin: desired size (I can advise on size if unsure), images of paint swatches, fabric swatches, or colors you may want included in the piece.

If interested, please send a message through the contact form and I will get in touch with you on next steps.

Shipping

Shipping costs are calculated at checkout based on artwork dimensions. Each artwork is carefully packaged to ensure safe arrival.

• Small works (up to 12”) & Medium works (12”-30”):
  Shipped via standard carriers with tracking and insurance included.

• Large-Scale works (30”+):
  To ensure the highest level of care, larger pieces require custom crating and specialized freight handling.
  A flat shipping rate of $495 is applied at checkout as a base contribution towards these logistics. Shipping costs are calculated after purchase based on destination and preferred delivery method. I will coordinate logistics with you directly, and there will never be any unexpected fees to ensure a seamless delivery experience.
  All shipping estimates are for domestic shipping only.

International Shipping

I’m happy to ship artwork internationally. Shipping rates vary based on size, destination, and delivery method, and I provide custom quotes upon request. If you’re outside the U.S. and interested in a piece, please reach out!

Shipping Timeline

Due to the different mediums used, drying times can vary. Some work could take 3-4 weeks to ship depending on drying time.

Can I view work in person?

Yes! I am represented by Bee Street Gallery.
The have locations in Dallas and Ft. Worth, Texas.
You can also visit my home studio in Dallas upon request. 

How can I find out about new available works?

Follow @CaitlinPetersDesign on Instagram and sign up for the newsletter!